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Privacy Policy
To view our privacy policy, click here.
Store Policies
Return, Exchange, and Cancellation Policies
Pricing Policy
Should any pricing or copy errors occur on this website, we reserve the right to correct. We strive to maintain an accurate price representation for all products represented herein. Price discrepancies, as the result of technical or human error, will not be honored unless: (a) we have electronically received your payment or; (b) our customer service representative has accepted your telephone order and provided a confirmation number.
Quality Control
All Luxury WristWatch products are carefully inspected by our quality control team when they are received from our vendors. They verify that each item meets the exacting quality standards Luxury WristWatch requires.
Order Processing
Order processing includes credit validation, name and address verification and fraud protection screening for your security. We also provide free quality gift wrapping and will include a gift message free of charge if you have selected these options.
Orders will be processed as follows
- Orders placed before 12:00 PM Eastern Time Monday through Friday will be processed the next business day
- Orders placed after 12:00 PM Eastern Time Monday through Friday or on Saturday, Sunday or holidays, will be processed within the next two business days.
Arrival Time
Once processed, your order will be shipped out and will arrive at the shipping destination according to the delivery method you selected when you placed your order. You will receive an email providing you with your tracking number once your order has been shipped.
Shipping and Delivery options for in-stock items are as follows:
- Standard Shipping: (Via USPS in the U.S. continental addresses) package usually arrives within 7-10 days after being shipped from Luxury WristWatch. An adult signature (over 21 years of age) is required. There is no charge for this service on domestic orders.
- Priority 2-3 Days: (Via USPS) Additional FEE This service is available for all domestic orders for an additional charge.
- Express Shipping: (Via USPS) Additional FEE: in the U.S. continental addresses) package is guaranteed to arrive 1-2 business days after your order is shipped from Luxury WristWatch. An adult (21 or older) is required to sign for delivery. This service is available for all domestic orders for an additional charge.
- APO/FPO Shipping: Luxury WristWatch ships overseas orders being sent to APO/FPO addresses via USPS Priority Mail at no charge. Shipments should arrive within seven to fourteen days after being shipped from Luxury WristWatch.
- Alaska and Hawaii Shipping: Orders being shipped via USPS GROUND usually arrive within 7-10 days after being shipped from Luxury WristWatch. An adult (21 or older) must sign for delivery. This service is available for .00.
- If you would prefer us to ship your package using UPS, FEDX or DHL please email us prior to placing your order so that wecan make arrangements to accommodate your request. FEES VARY ACCORDING TO SERVICE PROVIDER and SERVICE TYPE.
Special Request and Custom Orders
- If you are looking for a specific watch among the brands we carry and do not see it on our website, please call us free of charge at 1-877-789-4110 or contact us at support@luxurywristwatch.com. In most cases we can successfully accommodate your request.
Package Protection Policy
For insurance and security purposes as well as for your protection Luxury WristWatch adheres to the following package protection and delivery policy.
- All orders are fully insured at no additional cost to you.
- An adult signature is required (21 years or older) to receive packages.
- P.O. Boxes are not deliverable destinations.
- All orders above 0 must be shipped to one of the following types of addresses:
- Your home billing address on file with your credit card company.
- An authorized alternate address that you have pre-registered with your credit card issuing bank, or financial institution.
- A staffed, authorized UPS Center
Shipping to an alternate or non-billing address
As a convenience to customers who wish to ship valuable items to addresses that are not their home billing addresses while still protecting against fraud, most credit card issuing banks allow their customers to register these alternate addresses in advance. To help expedite your order, simply call your issuing bank first before finalizing your order with Luxury WristWatch and provide them with your desired alternate shipping address.
Once you place an order for over 0 and choose a shipping address other than your billing address, Luxury WristWatch will be able to automatically confirm that your credit card or financing company has this alternate shipping address in their file, and rapidly process your order.
Ship to an authorized, staffed UPS location
For your convenience, you can have your order shipped to your local UPS center so that you can sign for and pick it up at your leisure. Find the address of the staffed UPS customer service center nearest you.
Note: You may only choose a STAFFED UPS Center. The staffed centers will display on the UPS Drop-off Locations Results page with a red square in front of the location, e.g. 
Sales Tax
6.75% OHIO RESIDENTS ONLY
Return, Exchange, and Cancellation Policies
Luxury WristWatch' 30-Day No-Risk Guarantee
Luxury WristWatch wants you to be a lifetime customer.
To ensure your complete satisfaction, we offer a NO RISK 30 DAY SATISFACTION GUARANTEE.
How does it work?
- Luxury WristWatch.com merchandise returns or exchanges are accepted within 30 days of delivery date. All items received after the 30 days will be issued a store credit for the purchase price.
- All returns require an authorization #. Please call 1-877-789-4110 to obtain your authorization # before shipping your return.
- All returns require the original sales receipt.
- Merchandise must be in new never worn, unemployed, restock able condition, including all original parts and packaging. . All instruction manuals must be included. All promotional and/or free give-away items, if applicable, must too be returned with watch.
- Watches that have had links removed are not returnable.
- If returned via mail, all return shipments are sent at the customer's expense via insured delivery service.
- Returns will be credited in the original form of payment.
How to Exchange an Item via Mail
To exchange an item via mail, you must first contact our Customer Service Center at 1-877-789-4110 9am-5pm ET within ten days of delivery to discuss your exchange.
How to Return an Item via Mail
Please contact our customer service department at 1-877-789-4110 with any questions regarding our return & exchange policies.
Order Cancellation
If you'd like to cancel or change an unprocessed order for any reason, please call toll free 1-877-789-4110 or email us at support@luxurywristwatch.com. We'll do everything we can to accommodate your request. If your order has been shipped, simply return the order according to our 30-day money back return policy.
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